Shipping & Delivery
How our delivery works
At Surreal Wellness and Skincare we are dedicated to offering you the best delivery service as we want our customers to be satisfied. We are currently doing 1 business day dispatch which is extremely fast for majority of other businesses.
Standard Delivery
- Standard Deliveries are dispatched by Royal Mail either 1st or 2nd class delivery
- Free Postage for orders over £40 which will be dispatched in 1 business day
- Orders that weight under 2kg cost £4.45 each for standard delivery
- Orders over 2kg cost £5.35 for standard delivery
- When ordering on a Friday after 1pm, items will be dispatched on the Monday
- We aim to dispatch all standard deliveries as soon as possible to guarantee three working days.
Express Delivery
- All express deliveries must be placed before 1pm for next working day
- Express delivery is only available for customers in the UK
- Express delivery is a subject to change on UK bank holidays as our delivery services as a standard working day (Orders that are express will be delivered the next working day
- Express orders must be ordered before 1pm Friday to be delivered on the Monday
- Orders that weight over 2kg cost £6.95 each for express delivery
- Orders over 2kg cost £7.31 for express delivery
We only ship UK deliveries. We do not ship internationally but will be doing so in the near future.
Get in touch with us
We would love to hear feedback from our customers about any products, services that your would be interested in. If you need help with our site, we have a lovely customer service team that can help with any questions or check out our FAQ page.